We had an excellent stay at Grand Hyatt Washington! The room was spacious and clean, and I particularly loved the comfortable king-size bed. The lobby is stunning, and there's a Starbucks conveniently located on-site. The staff were incredibly friendly and attentive, especially Cecilia and Catherine at the front desk. Their helpfulness made our experience even better!

None at all!

the grand hyatt has a great location right near the holocaust museum, making it super easy to explore. the room was functional, with a nice sitting area and desk. i loved how friendly the staff were and the access to the metro was a huge plus!

sp

We explored Ford's Theater and other nearby attractions. The location was perfect, close to everything we wanted to see. The staff was friendly and accommodating, and the rooms were spacious and comfortable. Overall, a great spot for a group getaway!

One downside was the parking fees, which were quite steep. We ended up finding a garage nearby for a better rate.

i stayed at a lovely hotel during my trip to dc and it truly exceeded my expectations. my previous stays were fine, but this place blew me away with its beautiful decor and helpful staff. the breakfast spread was excellent, featuring fresh pastries and robust coffee.

elevator was out of service

Great location right near Metro access. The room was clean and well-maintained. I appreciated the friendly staff and their helpfulness. The breakfast spread was fantastic, with lots of options. Definitely a convenient place for sightseeing! 🍽️

The location of Grand Hyatt is outstanding, situated conveniently near major attractions and public transport. The room was spacious and impeccably clean, offering a great view. The staff was incredibly accommodating, particularly Cecilia and Catherine at the front desk, who ensured all my needs were met promptly. Additionally, the on-site Starbucks was a fantastic perk for quick refreshments.

No notable negatives.

The breakfast buffet exceeded my expectations, especially the freshly baked croissants. The staff were incredibly friendly and accommodating, creating a welcoming atmosphere. However, the atrium view from my room felt a bit uninspiring, and the absence of a magnifying mirror in the bathroom was inconvenient for makeup application. Room service now uses to-go containers, which was disappointing, though the staff willingly provided a plate and silverware upon request.

I had a lovely stay and absolutely loved the tasty breakfast options, especially the fresh fruit. The fitness center was a great place to unwind after a busy day exploring. I just wish the elevators had been a bit quicker, but it didn’t take away from my experience. 😊

Valet parking made for a smooth arrival, with immediate access to the grand lobby, which truly impresses with its spacious and elegant design. Being connected to a metro station offers unbeatable convenience for heading out to explore the city.

The layout results in a long trek to the room from the elevators, which might be a hassle after a long day. The bathrooms, while functional, show signs of wear. peeling paint and cracked wallpaper detracts from an otherwise nice ambiance. Laundry service lacks express options, which would be a boon for business travelers needing quick suit steaming and similar services.

I truly appreciated the elegant and spacious lobby, making it welcoming and comfortable. The direct access to the metro from the hotel was incredibly convenient for exploring the area, especially for someone like me who values ease of mobility.

Improve accessibility for senior room service requests.

This place was just a fitting choice for a holiday in Washington with the best value for money ratio. The staff were incredibly friendly and helpful, making our stay more enjoyable. Make sure to check the parking costs ahead of time to avoid surprises.

The location is perfect for exploring. The room was spacious and clean, providing a great view. The staff were attentive and friendly, making check-in easy. Breakfast had a wide array of options. I truly enjoyed my stay here! 🍽️

I loved the beautiful glass-roof atrium that brightened the lobby, creating a welcoming atmosphere. The hotel's accessibility to the metro made it easy for me to explore the area comfortably, reflecting thoughtful design for senior guests.

Improve the senior accessibility for room service requests.

This place suits me perfectly with great amenities like complimentary wi-fi, 24-hour reception, and a fitness centre. The staff once helped me find local delivery options, making my stay even better. Highly recommend it!

I loved the spacious lobby decorated with elegant furnishings, making it welcoming and comfortable. The hotel offers direct access to the metro, which was convenient for me as a senior traveler looking to explore the area easily.

Parking fees were surprisingly high during my stay.